Discover the terms and conditions and how to get the vouchers.
RULES AND CONDITIONS
WHAT ARE “WELCOME TO MODENA” VOUCHERS?
“Welcome to Modena” vouchers are multi-purpose certificates issued by the Modena Chamber of Commerce that can be used like cash to pay for goods or services at participating businesses. (The list of “Welcome to Modena” partners is on the www.welcometomodena.it site).
WHERE CAN I USE THEM?
Businesses of all kinds across the City and Province of Modena have joined the voucher program, and you can spend your vouchers for goods and services in restaurants, cafés, farm-holiday facilities, stores and markets, and small businesses as well as for guided tours, museum admissions, visits to commercial farms (vinegar cellars, wineries, and producers of cheese and prosciutto, for example) and other tourist services. Click here to see the list of participating businesses.
HOW DO I GET MY VOUCHERS?
Vouchers are presented after you reserve accommodations online at www.welcometomodena.it and stay at least two nights in the City or Province of Modena.
Vouchers can be issued exclusively to named individuals. Reservations for accommodations and receipts for purchases made with vouchers cannot be provided to businesses or corporate accounts.
HOW IS THE VALUE OF VOUCHERS DETERMINED?
The total value of the vouchers is a percentage of the cost of your room at a participating accommodation. (We use the standard continental-plan room to calculate the base cost.)
• stay two nights between Friday and Sunday and receive vouchers worth 40% of the cost of your stay.
• stay two nights between Monday and Thursday and receive vouchers worth 30% of the cost of your stay.
The maximum value of vouchers for each stay is €100 per room.
For example: If you spend €200 for a two-night, Friday and Saturday stay in a continental-plan accommodation, you’ll receive vouchers worth €80 to spend in and around Modena.
WHAT DO VOUCHERS LOOK LIKE? ARE THEY DIGITAL?
The vouchers are issued as paper coupons in denominations of €20. To ensure that you receive the full value to which you are entitled, we will issue a single voucher in a smaller denomination if needed to reach the correct amount. Each voucher is identified by a unique code and may be used only once. The original voucher must be surrendered at the time of payment. Paper or digital copies cannot be accepted.
HOW WILL I RECEIVE MY VOUCHERS?
Vouchers are delivered to you when you arrive at your hotel or other accommodations.
WHEN CAN VOUCHERS BE USED?
Vouchers can be used only during your stay in the City or Province of Modena.
ARE THERE ANY LIMITS ON THE KINDS OF SERVICES OR PRODUCTS I CAN PURCHASE WITH VOUCHERS?
The holder can use vouchers to pay for any product or service provided by our participating partners at their normal prices to the public. Vouchers should be presented at the time of payment.
CAN VOUCHERS BE COMBINED?
You can combine your vouchers for a single or for multiple purchases up to their total value.
ARE RESERVATIONS REQUIRED FOR THE SERVICES THAT ACCEPT VOUCHERS?
Some services, especially restaurants, guided tours, and museums may require reservations. The list of partners includes information regarding each business’s requirements.
IF MY VOUCHERS ARE LOST OR STOLEN, CAN THEY BE REPLACED?
Unfortunately, they cannot.
IF I DON’T USE ALL OF MY VOUCHERS, CAN I BE REIMBURSED FOR THE REMAINING VALUE?
• If you spend less than the total value of your vouchers, then we cannot reimburse the difference.
• If you spend more than the total value of your vouchers, you can pay any difference with whatever payment method the participating business accepts.
CAN VOUCHERS BE USED TO PAY FOR ACCOMMODATIONS?
Vouchers can’t be used to pay for lodgings themselves, but you can use them to purchase any service provided by the accommodation as long as that service participates in the voucher program (a hotel restaurant, for example).